Test Day Information


Please click here for the official IELTS Candidate Information Booklet.

This information is for all locations.

You must bring your valid, original passport or Canada Permanent Resident Card. You should also bring pens, pencils (no mechanical pencils) and an eraser.

Meeting point (8:00 a.m. in Vancouver; 8:30 a.m. in Toronto)
– Meet outside the entrance to the building. (Please see address here).
– A member of staff will bring you to the test centre for registration. (Please do not use the intercom.)
– Please do not smoke in or near the building. This is a regulation of the building.

Registration (8:00 – 8:45 a.m. in Vancouver; 8:30 – 9:10 a.m. in Toronto)
– Use the washroom if necessary. (Please do this before starting registration.)
– Give the cloakroom staff all bags, electronic devices (including cell phones) and other valuable items.
– Failure to relinquish electronic items will result in immediate dismissal from the test.
– Identity Check: present your valid, original valid, original passport or Canada Permanent Resident Card. (No other form of identity verification is accepted.)
– Proceed to the camera and finger scan station. (If you have a head scarf or veil, you may be asked to remove this item in a separate room.)
– Proceed to the waiting room.
– Enter the test room when directed to do so.

Exit procedure and arrangements for lunch
– Once the written portion of the test has finished and the papers have been collected, you may leave the test room.
– Collect your possessions from the cloakroom.
– Confirm the time of your afternoon speaking test. (The schedule is published on your desk label.)
– You may leave the test centre at this point.
– There are various locations nearby where you can have lunch.

Speaking tests (12:50 – 5:30 p.m.)
– Return to the test centre at least 30 minutes before the scheduled time of your speaking test.
– Give the cloakroom staff all bags, electronic devices (including cell phones) and other valuable items.
– You will be asked to verify your identity (using your valid, original passport or Canada Permanent Resident Card) and scan your fingerprint.
– Enter the supervised waiting area.
– Your speaking examiner will collect you from the supervised waiting area and conduct the speaking test in a separate room.
– You may then collect your possessions from the cloakroom and leave the test centre.

– Your results we will be available for pick-up at our centre from 9:00am-4:00pm 13 days after the test. You will need to have photo ID in order to collect your results. Toronto candidates results will not be available for pick up and can be received by post only.
– If you do not come and pick-up your results they will be mailed to the address you provided on your registration form.
– A results preview (not the certificate) will be available to view online 12 days after taking the test. (Instructions will be emailed accordingly.)

Additional TRFs
In order to submit your test results to academic institutions, you will need to fill out the Additional TRF form and submit payment.
Please follow the following instructions:
– Download the Request For Additional TRFs form
– Fill out the form with your information and the information of the institution you want to send your results to. Please make sure the information is correct or the institution will not receive your results. Please ensure the form is signed at the bottom.
– Submit the form to us – email to or bring in person to Suite 250 – 815 West Hastings St. Vancouver.
– Each additional TRF to institutions within Canada cost $30 while institutions outside of Canada will cost $40 per TRF.
– Payment can be made in person at our office downtown or by submitting a credit card authorisation form to

Please Note:
– Express shipping with a tracking number is available for $30 within Canada and $40 dollars within the USA.
– There is a credit card service fee of 3% if you choose to pay with Visa or Mastercard.
– If you submitted the institutions when you registered we will send the results as soon as they are processed in our system. You will not need to fill out this form or submit payment.

Enquiry on Results
To apply for an EOR you must submit the following documents to the Vancouver head office within 6 weeks of your test date:

1. Completed and signed Enquiry on Results Form (EOR).
2. Payment: The EOR application must be accompanied by payment of $319.00

EORs usually take 2-4 weeks to process. However, please allow up to 6 weeks after you submit your request as sometimes the process can be delayed.
You DO NOT need to contact the centre to check if your results have been returned. We will contact you via telephone/email with the results of the EOR as soon as they are returned to us.

Please note:
– The EOR decision is final.
– During the EOR processing period the test results are locked and you cannot request additional TRFs, use them to apply to university, for an immigration process, etc.
– If the scores are changed after the Enquiry on Results we will issue a new Test Report Form and a full refund of the EOR fee.
– If the score is unchanged, the original Test Report Form will be returned to the candidate. No refunds are given for unchanged results.

Notes regarding punctuality, stationery and possessions

– You will not be admitted into the test centre after 8:45 a.m. in Vancouver and 9:15 a.m. in Toronto.
– In Vancouver, the test (listening, reading and writing) is scheduled to begin at 9:00 a.m. and is scheduled to finish at 12:00 p.m.
– In Toronto, the test (listening, reading, and writing) is scheduled to begin at 9:30 a.m. and is scheduled to finish at 12:30 p.m.
– Please bring only pencils (no mechanical pencils), an eraser and pens. These items must be in a clear pencil case.
– Cell phones and other electronic devices are not permitted in the test room.
– Our cloakroom is secure and you must either use it or leave valuable items at home.
– Under no circumstances will Oxford International/Eurocentres North America be responsible for lost or damaged items. You are encouraged to leave valuable items at home.
– Please bring drinks, such as water or juice, in a clear container.
– Reading glasses must be in a clear case.
– You are encouraged to use the washroom before registration.

IELTS is jointly owned by the British Council, IDP IELTS: Australia and Cambridge English Language Assessment.